Lahore

Job Title IT Associate Job Category IT Support
Department IT Job Code 0019/16
Salary Range: PKR 20,000 - 25,000 per month Position Type Full time, Permanent
Travel Required Minimal, if required Location Lahore

Dignosco is a social enterprise that provides College and Career Counseling across Pakistan, North America, Europe, Middle East and Far East Asia. We have offices in Lahore and Karachi led by a team of young professionals with a background in Social Sciences Research, Investment Banking, Asset Management and Private Equity. They have attended Yale, Oxford, UCL, National University of Singapore and LUMS.

Read more: https://www.facebook.com/Dignosco

          E-MAIL YOUR RESUME TO:

hr@dignosco.org

Subject:

                    Application for IT Support Officer, IT Department

OFFICE ADDRESS:

10/C-II, 8th floor, Liberty Gate,

MM Alam Road, Gulberg, Lahore

Role and Responsibilities

  • Installing and configuring computer hardware operating systems and applications.
  • Monitoring and maintaining computer systems and networks
  • Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues
  • Troubleshooting system and network problems and diagnosing and solving hardware or software faults; maintaining scanners, printers and other IT equipment including hardware or software
  • Providing support, including procedural documentation and relevant reports
  • Following diagrams and written instructions to repair a fault or set up a system
  • Supporting the roll-out of new applications
  • Setting up new users’ accounts and profiles and dealing with password issues
  • Prioritizing and managing many open cases at one time
  • Testing and evaluating new technology
  • Conducting electrical safety checks on computer equipment
  • Active Directory, domain systems, restrictions
  • Configure different kind of wireless devices and Cisco routers

QUALIFICATIONS AND EDUCATION REQUIREMENTS

Bachelor’s degree from a reputable local or international University

PREFERRED SKILLS

  • Good communication skills
  • Advanced MS Office and MS Excel skills essential
  • Attention to detail and strong ability to work with deadlines